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IT SUPPORT

How to Enable Cookies

Cookies are pieces of information that are stored by your computer to remember aspects of your visit to our website. We use cookies to help us provide you with better service by personalizing your visit.

You will not be able to complete a purchase, or take advantage of certain features if your web browser is set to refuse cookies from our website.

Here are basic instructions for adjusting your browser to allow cookies. If the browser you use is not listed, please consult your documentation or online help files within your browser window.

If you are unsure of what browser version you have then open your browser, click on help, and click the "About" option.

Internet Explorer 8.x
  1. Click on the Tools menu.
  2. Select Internet Options in the menu - a new window opens.
  3. Click on the Privacy tab near the top of the window.
  4. Move the slider so that it is on one of the levels below Medium High (including Medium, Low, Accept All Cookies).
  5. Save changes by clicking Ok.
  6. You should be able to add items to your shopping cart now.
Internet Explorer 6.x and 7.x
  1. Click on the Tools menu.
  2. Select Internet Options in the menu - a new window opens.
  3. Click on the Privacy tab near the top of the window.
  4. Move the slider so that it is on one of the levels below Medium High (including Medium, Low, Accept All Cookies).
  5. Save changes by clicking Ok.
  6. You should be able to add items to your shopping cart now.
Internet Explorer 5.x:
  1. Click on the Tools menu.
  2. Select Internet Options item in the menu - a new window opens.
  3. Click on the Security tab near the top of the window.
  4. Click on the Custom Level... button near the bottom of the window.
  5. Scroll down to Cookies in the new dialog, and set both "Allow cookies that are stored on your computer" and "Allow per-session cookies" to Enable.
  6. Save changes by clicking Ok.
  7. You should be able to add items to your shopping cart now.
Mozilla Firefox:
  1. Click on the Tools-menu in Mozilla.
  2. Click on the Options item in the menu - a new window opens.
  3. Click on the Privacy tab.
  4. Expand the Cookies section.
  5. Check the Enable cookies and Accept cookies normally checkboxes.
  6. Save changes by clicking Ok.
  7. You should be able to add items to your shopping cart now.
Netscape 7.x:
  1. Click on the Edit-menu in Netscape.
  2. Click on the Preferences... item in the menu - a new window opens.
  3. Expand the Privacy & Security selection in the left part of the window.
  4. Click on the Cookies selection.
  5. Under Cookie Acceptance Policy - either check the Enable all cookies checkbox or Allow cookies based on policy settings.
  6. If Allow cookies based on policy settings is selected, click on View and ensure that the level is at low or medium.
  7. Save changes by clicking Ok.
  8. You should be able to add items to your shopping cart now.
Netscape 6.x:
  1. Click on the Edit-menu in Netscape.
  2. Click on the Preferences... item in the menu - a new window opens.
  3. Expand the Advanced selection in the left part of the window.
  4. Click on the Cookies selection.
  5. Check the Enable all cookies setting.
  6. Save changes by clicking Ok.
  7. You should be able to add items to your shopping cart now.
Opera 7.x:
  1. Click on the Tools-menu in Opera.
  2. Click on the Preferences... item in the menu - a new window opens.
  3. Click on the Privacy selection near the bottom left of the window.
  4. The Enable cookies checkbox must be checked, and Accept all cookies should be selected in the "Normal coookies" drop-down.
  5. Save changes by clicking Ok.
  6. You should be able to add items to your shopping cart now.
Safari:
  1. Click on the Safari-menu in Safari.
  2. Click on the Preferences... item in the menu - a new window opens.
  3. Click on the Security icon near the top of the window.
  4. Under Accept Cookies the Always or Only from sites you navigate to must be selected.
  5. Save changes by clicking Ok.
  6. You should be able to add items to your shopping cart now.
AOL version 8 & 9:
  1. Click Settings on the main toolbar.
  2. Click Preferences.
  3. Click on Internet Properties (WWW).
  4. Click on the Security tab.
  5. Click on the Internet Zone, then click on the Custom Level button on the bottom of the window. The Security Settings window will appear.
  6. Scroll down until you see Cookies.
  7. Click Enable under the 'Allow cookies that are stored on your computer' subheading.
  8. Click OK to exit.
  9. You should be able to add items to your shopping cart now.
AOL version 7:
  1. Click Settings on the main toolbar.
  2. Click Preferences.
  3. Click on Internet Properties (WWW).
  4. Click on the Security tab.
  5. Click on the Internet Zone, then click on the Custom button on the bottom of the window. The Security Settings window will appear.
  6. Scroll down until you see Cookies.
  7. Click Enable under the 'Allow cookies that are stored on your computer' subheading.
  8. Click OK to exit.
  9. You should be able to add items to your shopping cart now.
AOL version 6:
  1. Click on My AOL.
  2. Click Settings on the main toolbar.
  3. Click Preferences.
  4. Click on Internet Properties (WWW).
  5. Click on the Security tab.
  6. Click on the Internet Zone, then click on the Custom button on the bottom of the window. The Security Settings window will appear.
  7. Scroll down until you see Cookies.
  8. Click Enable under the 'Allow cookies that are stored on your computer' subheading.
  9. Click OK to exit.
  10. You should be able to add items to your shopping cart now.
AOL version 5:
  1. In the AOL top menu bar, click on My AOL.
  2. Select Preferences from the drop down menu.
  3. In the Preferences window, click on WWW. The AOL Internet Properties window will appear.
  4. Click on the Security tab.
  5. Click on the Internet zone, then click on the Custom button on the bottom of the window. The Security Settings window will appear.
  6. Scroll down until you see Cookies.
  7. Click Enable.
  8. Click on OK.
  9. You should be able to add items to your shopping cart now.
AOL version 4 and 3:
  1. Click on MY AOL on your AOL Toolbar.
  2. Select Preferences.
  3. Click on the WWW icon. The AOL Internet Properties window will appear.
  4. Click on the Advanced tab from within the AOL Internet Properties window.
  5. Click to 'de-select' Warn before accepting cookies.
  6. You should be able to add items to your shopping cart now.
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