SHIPPING

Shipping Time

We are based in Singapore and all parcels are fully handled by Singapore Post Office. We ship within 1-2 business days of when you place your order. The estimated delivery time is shown in the table below and it starts from the day your order is confirmed.

Region	Country	Estimated Delivery Time (business days)
Americas	United States	8 - 10
	Canada	8 - 11
	Rest of Americas	8 - 14

Europe	Netherlands, Sweden, Switzerland, United Kingdom	6 - 8
	France, Germany	7 - 9
	Italy	9 - 11
	Rest of Europe	8 - 14

Asia Pacific	Hong Kong, Japan	5 - 7
	Australia, Brunei, Korea, Malaysia, New Zealand, Taiwan, Thailand	6 - 8
	India, Indonesia, Vietnam	7 - 10
	China, Philippines	8 - 10
	Rest of Asia Pacific	7 - 12

Middle East	UAE	7 - 10
Middle East	Rest of Middle East	8 - 14

Africa	South Africa	7 - 9
Africa	Rest of Africa	8 - 14

Rest of Americas: Argentina, Aruba, Bahamas, Belize, Bermuda, Bolivia, Brazil, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, Guatemala, Jamaica, Mexico, Paraguay, Peru, Puerto Rico, Uruguay, Venezuela

Rest of Europe: Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Finland, Georgia, Gibraltar, Greece, Ireland, Kazakhstan, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Turkey Ukraine, Uzbekistan

Rest of Asia Pacific: Bangladesh, Pakistan

Rest of Middle East: Israel, Jordan, Kuwait, Qatar, Saudi Arabia

Rest of Africa: Egypt

Shipping Rates

The shipping rate charged will depend on the value of your order. This rate is meant to cover the cost of packing the order, the envelope, packing materials and postage. We're constantly working towards solutions to reduce shipping costs.

Order Amount (USD)	Shipping Charge (USD)
$20.00 and below	$2.95
$20.01 to $30.00	$3.95
$30.01 to $40.00	$4.95
$40.01 to $50.00	$5.95
$50.01 to $60.00	$6.95
$60.01 to $70.00	$7.95
$70.01 to $80.00	$8.95
$80.01 to $90.00	$9.95
$90.01 and above	$10.95

I Never Receive My Order

We apologize if your order does not arrive within the estimated delivery time frame. Occasionally, packages may become lost in transit, delivered to an incorrect address, or left with someone who has accepted the package on your behalf such as a family member, neighbour, co-worker, or building manager. Packages may also be left at your front door, garage, or tucked behind bushes out of plain view. If your order is past the estimated delivery date but cannot be located, please click here to contact customer service for assistance.